Preorder Information
We’re so excited to share our upcoming Spring Collection, launching this January! Pre-ordering is the best way to secure your favorite sustainable pieces before they sell out—and it helps us reduce waste by producing only what’s needed.
How Pre-Orders Work
1. Browse the Collection
You’ll be able to view the full Spring Collection on our website.
2. Place Your Pre-Order
Select your items, choose your size, and complete checkout as usual. Your payment confirms your order.
3. Made Just for You
We’ll start crafting your pieces after pre-orders close. This ensures minimal waste and maximum care in production.
4. Delivery Timeline
Orders will ship in [late February, just in time for spring]. We’ll keep you updated every step of the way.
Why Pre-Order?
• Sustainable Production: We make only what’s ordered—no excess stock, no unnecessary waste.
• Guaranteed Availability: Secure your favorite styles before they’re gone.
• Exclusive Access: Be the first to wear our new collection!
FAQ
1. Can I cancel my pre-order?
Yes! You can cancel within 7 days of placing your order for a full refund. After that, cancellations may not be possible as production begins.
2. What if my size doesn’t fit?
We offer size exchanges on pre-order items. Just contact us within 14 days of delivery, and we’ll guide you through the process.
3. When will I be charged?
Payment is taken at checkout to confirm your order and help us plan production sustainably.
4. Can I change my order after placing it?
Minor changes (like size adjustments) can be made within 48 hours of ordering.
5. How will I know when my order ships?
We’ll send you email updates at every stage—production, dispatch, and delivery tracking.
6. Why do you use pre-orders?
Pre-orders allow us to reduce waste, avoid overproduction, and create pieces with care. It’s better for the planet and for you!